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Effective Date: Thursday 09 November 2023
Last Updated: Tuesday 18 March 2025

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At eData, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services.

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1. Information We Collect

We collect various types of information to provide and improve our services. The information we collect includes:

1.1 Personal Information

We may collect personally identifiable information that you provide when you:

  • Register on our website

  • Subscribe to our newsletters or updates

  • Request information or customer support

  • Engage in transactions with us

This may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and payment details

1.2 Technical and Usage Information

We collect technical information about your device and how you interact with our website:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Cookies and tracking technologies (see Section 6)

1.3 Third-Party Data

We may receive information about you from third parties, such as business partners and publicly available sources.

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2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our website and services

  • Communicate with you about your inquiries, transactions, or updates

  • Send promotional offers, newsletters, or marketing communications (you can opt out at any time)

  • Ensure security and prevent fraud

  • Analyze website usage and improve user experience

  • Comply with legal obligations

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3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: We work with trusted partners who help us operate our website and business (e.g., hosting, analytics, payment processing).

  • Legal Authorities: If required by law or to protect our rights, property, or users.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.

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4. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no online platform is 100% secure.

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5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

6.1 Types of Cookies We Use:

  • Essential Cookies: Required for website functionality

  • Analytical Cookies: Help us understand website usage (Google Analytics)

  • Marketing Cookies: Used for advertising purposes

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7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@edata.ae.

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8. International Data Transfers

If you are accessing our website from outside the UAE, your data may be transferred to and stored in a country with different data protection laws. We ensure appropriate safeguards for such transfers.

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9. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect their data.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

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11. Contact Us

For any privacy-related inquiries, please contact us:

eData Information Service
Email: info@edata.ae
Phone: +971 4 320 7073
Address: Al Saqr Business Tower, Office 802, SZR, DIFC side, Dubai, UAE

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