Privacy Policy
1. Introduction
eData Information ("eData Information," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal and corporate information when you use our website, enterprise platforms, IT services, and software solutions (collectively, the "Services"). By utilizing our Services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
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Personal and Corporate Information: Name, job title, company name, email address, phone number, billing address, and payment details provided during registration or service onboarding.
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Service and Usage Data: Information generated through your use of our IT services, software platforms, and automation tools, including API logs, system performance metrics, and configuration data.
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Automatically Collected Data: When you visit our website or use our cloud infrastructure, we may collect information about your device, browser type, IP address, and browsing behavior using cookies and similar technologies.
3. How We Use Your Information
We use the collected information for the following purposes:
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To provision, operate, and maintain our IT services, software platforms, and data products.
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To process transactions, manage corporate accounts, and provide customer support.
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To improve our infrastructure, enhance user experience, and develop new software solutions.
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To communicate with you regarding service updates, security alerts, and administrative notices.
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To comply with legal obligations, enforce our terms, and protect the security of our systems.
4. Sharing Your Information
We do not sell your personal or corporate data. We may share your information only under the following circumstances:
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Service Providers: Third-party vendors and hosting partners who assist us in operating our infrastructure and providing our Services (e.g., cloud hosting, payment gateways), bound by strict confidentiality agreements.
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Business Partners: In cases of integrated B2B services, information may be shared with authorized enterprise partners strictly for service fulfillment.
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Legal Authorities: When required by law, subpoena, or legal process, or to protect our legal rights and the safety of our network.
5. UAE Federal Law No. 45 of 2021 on Personal Data Protection Compliance
We strictly comply with UAE Federal Law No. 45 of 2021 regarding Personal Data Protection. We process personal data lawfully, fairly, and transparently. We will not distribute your personal information without explicit consent. Users and enterprise clients may request to update, port, or restrict the processing of their information at any time.
6. Data Security and Retention
We utilize industry-standard security measures, including encryption, firewall protections, and secure access protocols, to safeguard your data. We retain personal and corporate information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable UAE laws.
7. Use of Cookies
Our website uses cookies to enhance functionality, analyze traffic, and ensure secure authentication. You can manage your cookie preferences through your browser settings. Disabling essential cookies may impact your ability to access certain secure areas of our platforms.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our technology or legal requirements. Updates will be posted on this page with an updated effective date. Continued use of our Services constitutes acceptance of the revised policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact us:
Email: support@edata.ae
Phone: +971-4-327073